Verint Systems Inc. provides customer engagement solutions worldwide. The company offers Verint Open Platform to help brands enhance customer experience automation across various touchpoints between their organization and their customers in the contact center back office branch websites and mobile apps as well as artificial intelligence (AI) powered bots to deliver AI business outcomes across the enterprise. Its Verint Open Platform delivers a range of capabilities for contact centers branches back offices web sites and the CX function such as customer self-service agent copilot bots business analytics workforce engagement voice of customer/employee and channels and desktop. The company also offers cloud operations customer success consulting and value managed implementation education and training and support services. The company serves financial service healthcare utilities and technology industries as well as government large enterprises and SMB organizations through its direct sales teams and indirect channels. Verint Systems Inc. was incorporated in 1994 and is headquartered in Melville New York.